FAQs

BOOKING

HOW DO WE BOOK AN EVENT?

You can click here to book with us! However if you are unsure of what type of booth you’d like, read through our different booth styles by clicking the experiences tab and browsing through the booths!

IS THERE A DOWN PAYMENT REQUIRED TO BOOK OUR DATE?

Yes, we require a 50% non-refundable booking fee and a signed contract to hold your date. The remaining balance is due up to the day prior to your event.

I submitted the booking, paid the deposit, and signed the contract. What do I do now?

Chill out my friend! I send an automated email two weeks prior to your event to follow up on setup times, and to create the graphic. We have a handle a high volume of events, so we typically are finalizing graphics the week of. We won't forget about you I promise! In the meantime, please don't hesitate to reach out with any questions, concerns, timeline updates, or other details! We're happy to assit you in any way we can.

SETUP

IS THERE SOMEONE OPERATING THE BOOTH FOR US?

All of our booths except for our Selfie Kiosk have at least one attendant operating the booth at all times. Our Selfie Kiosk is a super intuitive, self-serve photo kiosk that does not require an attendant.

WHAT SIZE SETUP AREA DO YOU NEED?

Portrait Style: 10x10, 8’ ceiling height. Selfie Kiosk: 8x8 with backdrop, only a square foot if facing the room! 360 Booth: 10x10.

CAN YOU SETUP EARLIER?

We only need 1 hour for setup, however, if you would like us to be there earlier, we can include an idle hour fee so that we are able to setup and put the booth on hold so you aren’t loosing out on booth time. Otherwise we will be there one hour prior to get ready to rock!

HOW MANY OUTLETS DO YOU NEED?

We only require one standard 120 volt outlet to function and run our booth! That’s it. Please note, our booth cannot operate on a dimmer switch. Our 360 booth and roaming photo booth are both battery operated options for outdoor events with limited electrical supply!

HOW MUCH TIME DO YOU NEED TO SETUP?

We need about an hour unless otherwise discussed.

DO WE NEED TO PAY FOR SETUP AND BREAKDOWN?

Nope! We will arrive an hour early to begin setup, however if you need us to be set up earlier in the day, we can include in an idle hour fee so that we can set up and put the booth on hold so you aren’t loosing any booth time.

CAN WE SETUP THE BOOTH OUTSIDE?

Our equipment is sensitive to the elements. We typically don’t set up outside unless we are under a walled tent with a floor of some sort. This must be discussed beforehand if you plan to have us in the elements.

Absolutely!! That’s what we live for! You can even tag us to help us spread the word about our awesome booth, and we’ll show your pic some love!

That’s why we bring the WiFi and offer instant texting! We want your guests to share their pics with everyone!

DO YOU NEED WIFI?

Nope! We bring our own wifi hotspot for the photo booth that allows us to send pictures through email and txt so you can receive your photos usually within seconds.

PHOTOS

DO THE PHOTOS COMING OUT OF THE BOOTH HAVE A FILTER?

We offer any filter you want! If you have a vision in mind let us know, we love to get creative with our filters.

DO WE GET ALL THE DIGITAL FILES?

You bet! You will receive an online gallery of all digital images that you can share with your friends and family! Galleries are sent out Mondays and Thursdays.

PRINTS

CAN WE KEEP A COPY OF EVERY PRINT FROM OUR EVENT?

We do this upon request.

CAN WE INCLUDE GRAPHICS FROM OUR WEDDING INVITATION ON OUR TEMPLATE?

Sure can! If you provide us with the png file from your invites, we are happy to include those at no additional cost to your digital / print template. If you don’t have the files, we’ll do our best to match the look for a cohesive theme.

DO YOU DESIGN OUR TEMPLATES FOR US?

Yep! I work with you directly to create the perfect template for your event.

DO WE GET UNLIMITED PRINTS?

Most of our packages do, but some of our packages are digital only. Don’t hesitate to ask if you’re not sure your package includes printing!

DO YOU HAVE ANY KIND OF BRANDING OR LOGO ON THE PRINTS?

No way! You’re hiring us to cultivate a fun experience. While we love when you share our business with your friends and family, we don’t want you to feel like we’re branding your memories!

BACKDROPS + PROPS

CAN WE BRING OUR OWN BACKDROP OR MAKE OUR OWN?

If you want to! I highly advise not using anything super reflective with our Portrait Style Booths, as our flash will glare a lot on it. Also beward with acrylic signs, they can be reflective of the flash.

HOW MANY PROPS DO WE GET?

If you’re booking a package that includes props, we bring a pretty great amount of odd things for your guests to get crazy with. No paper signs here, only high quality, durable props for our events!

CAN WE REQUEST CUSTOM THEME PROPS?

We can definitely do that for you! Just let us know what you’re thinking and we’ll see what we can find.

DO WE NEED TO PROVIDE A PROP TABLE?

We do not need a table, for print + prop booths we provide a 6' table and black linen. However we always encourage a cocktail table close by for guests to set their drinks on!